At a Glance
Meetings Maker the real time meeting booking system created for the hospitality sector. The first Enterprise-grade software with Oracle MICROS Opera integration. Successfully completed hundreds of thousands of meeting transactions.
Features
Meetings Maker can automate small and simple enquiries to free-up team members to spend more time on higher-value opportunities.
A limitless number of meeting rooms can be managed. The system handles various rooms sizes, recognises fixed and floating equipment and incorporates all catering offerings.
The multi-lingual system can deal with multi-room and multi-day bookings as well as take PCI compliant online (and offline) payments in multiple currencies.
Direct Customer Booking
Allow customers to search, view, book and pay for meetings in just a few minutes on your existing website. No commissions or transaction fees to pay.
Oracle MICROS Opera Integration
The only meeting software to integrate with Oracle MICROS Opera S&C. A seamless, two-way, read-write connection with instant communication.
Group Bedroom Booking
Group organizers can make their group bedroom request simultaneously with their meeting booking from within Meetings Maker.
User Experience (UX)
A feature-rich, elegant user interface (UI) combines with an intuitive customer journey, to produce an outstanding user experience (UX).
Mobile Enabled
Fully responsive technology allows optimisation of web page layout to best suit the size and proportion of the mobile device.
Cloud-based Technology
The fully hosted cloud-based system is quick and easy to deploy. It includes software, hardware, maintenance, security, updates and backup.
Integrated Bedroom Booking
Check availability and pricing for less than 10 bedrooms and make the booking within Meetings Maker.
Graphical Reporting
Meetings Maker includes a powerful, but simple to understand, graphical reporting suite.
Five Minute Customer Booking
Customers can search, book and pay for meeting rooms, catering and equipment in just a few minutes.
SEO Ready
Simple built-in Search Engine Optimise tool that optimises your new site content to increasing your online presence.
Price Yield Management
Allowing properties to pre-set rules, rates and triggers ensuring the optimum price and occupancy mix is always achieved.
Equipment Manager
Meetings Maker manages all meeting equipment and knows the difference between items fixed in a room and those that float.
Hierarchical User Rights
Set up a hierarchy of users. Determine access rights for all users by limiting or increasing access to all properties.
PCI Compliant
All online payments taken by Meetings Maker are PCI DSS compliant.
Special Offers
Create special pricing or discounts and apply them to specific rooms, time periods or customers.
Third Party Agent Module
Automatically track agent business and produce a month-end statement of fees due to each agent.
Multi-Lingual
A wide range of European, Asian and Americas languages are supported by Meetings Maker.
Multi-Currency
More than 15 currencies are supported by Meetings Maker and the system’s standard payment gateways.
Multi-Brand
Show search results for all group brands or just the one that the website visitor came in through.
Local Sales Function
Property based sales people can use Meetings Maker for instant quotes, changes and bookings.
Central Meetings Reservations
Centralized sales/booking teams can be given access to availability and booking information for multiple properties.
Corporate Account Module
Allow your key customers to access special rates and terms. They can also set up centralized bookers and budgets for each individual booker.
Multi-Entity
Meetings Maker is designed to handle a large number of properties with a range of ownership structures including managed, franchised, JV and corporate.
Single Pay
A unique solution that allows all hotel within a group to use one e-merchant account even if each proprerty is a different business entity.
Limited Meeting Room Release
There is no need to show, or allow, real-time booking of all your meeting rooms online – just show the rooms you choose.
Timed Meeting Room Release
You can choose to allow some rooms to only be booked online, a short time in advance (example: maximun two weeks).
Multi-Room Bookings
Meetings Maker allows customers to book more than one meeting room at a location in the same booking session.
Multi-Day Bookings
Customers can book meetings across multiple days and can also make multiple bookings at the same time, in the same booking session.
Code Escrow
Source code for the Meetings Maker application is held securely in the vault of a specialist service provider and is available on demand.
Integrated Billing System
The billing module is seamlessly integrated with the payment process. It automatically produces and emails tax invoices to customers.
AWS
Meetings Maker is hosted on Amazon Web Services (AWS), within a load balanced environment across multiple servers and availability zones.
Deliverables
Meetings Maker delivers a powerful combination of cost reduction, increased revenue and enhanced customer experience. When combined with long term strategic advantages, the system represents one of the most compelling investments available.
Strategic Advantage
Meetings Maker allows customers to book meeting rooms directly online.
Widening the opportunity to retain and attract new customers directly online, widening the opportunity to attract and retain new customers.
Lower Introducer Fees
Meetings Maker provides a smooth, customer journey, taking on average less than four minutes to book.
By providing customers with an excellent real time booking system, hotels can secure their direct booking revenue and, in some cases remove the need for customers to use third party services.
Enhanced Customer Experience
Meetings Maker not only gives customers the ability to search, book and pay for meetings online. It also allows them to make changes to their bookings; and all of this is possible 24 hours a day. No long forms to fill or waiting for a call back or an email with further information. Customer questions are answered immediately and accurately. They can easily see the price of every room, all catering choices and equipment options.
Lower Labour Costs
Up to 70% of all meeting enquiries are made up of simple and small requests. Meetings Maker can handle all the enquiries automatically, freeing up labour resources to focus on more valuable opportunities. In addition, customers can make amendments to their existing bookings themselves online via the 'My Account' function. Significantly reducing the time spent dealing with multiple customer amendments prior to the meeting.
Increased Revenue
The efficiency of the booking process is hugely appealing to customers and provides hospitality groups with a valuable competitive advantage. This advantage not only attracts new customers but also drives repeat business from existing customers.
What others are saying
Keith Hudspith
Head of Food & Beverages, Premier Inn Hotels
What others are saying
Moving our meeting rooms to direct online bookings has brought us enormous benefits. Our customers are happy because they can book a meeting space in an instant, order catering and even make changes to their bookings quickly and easily at any hour of the day. We are happy because our team members are freed up to focus their time and effort on larger revenue opportunities.
