Enable customers to instantly book meetings directly on your own website

At a Glance

Meetings Maker the real time meeting booking system created for the hospitality sector. The first Enterprise-grade software with Oracle MICROS Opera integration. Successfully completed hundreds of thousands of meeting transactions.

Features

Meetings Maker can automate small and simple enquiries to free-up team members to spend more time on higher-value opportunities.

A limitless number of meeting rooms can be managed. The system handles various rooms sizes, recognises fixed and floating equipment and incorporates all catering offerings.

The multi-lingual system can deal with multi-room and multi-day bookings as well as take PCI compliant online (and offline) payments in multiple currencies.

Deliverables

Meetings Maker delivers a powerful combination of cost reduction, increased revenue and enhanced customer experience. When combined with long term strategic advantages, the system represents one of the most compelling investments available.

Strategic Advantage

Meetings Maker allows customers to book meeting rooms directly online.

Widening the opportunity to retain and attract new customers directly online, widening the opportunity to attract and retain new customers.

Lower Introducer Fees

Meetings Maker provides a smooth, customer journey, taking on average less than four minutes to book.

By providing customers with an excellent real time booking system, hotels can secure their direct booking revenue and, in some cases remove the need for customers to use third party services.

Enhanced Customer Experience

Meetings Maker not only gives customers the ability to search, book and pay for meetings online. It also allows them to make changes to their bookings; and all of this is possible 24 hours a day. No long forms to fill or waiting for a call back or an email with further information. Customer questions are answered immediately and accurately. They can easily see the price of every room, all catering choices and equipment options.

Lower Labour Costs

Up to 70% of all meeting enquiries are made up of simple and small requests. Meetings Maker can handle all the enquiries automatically, freeing up labour resources to focus on more valuable opportunities. In addition, customers can make amendments to their existing bookings themselves online via the 'My Account' function. Significantly reducing the time spent dealing with multiple customer amendments prior to the meeting.

Increased Revenue

The efficiency of the booking process is hugely appealing to customers and provides hospitality groups with a valuable competitive advantage. This advantage not only attracts new customers but also drives repeat business from existing customers.

What others are saying

Keith Hudspith

Head of Food & Beverages, Premier Inn Hotels

What others are saying

Moving our meeting rooms to direct online bookings has brought us enormous benefits. Our customers are happy because they can book a meeting space in an instant, order catering and even make changes to their bookings quickly and easily at any hour of the day. We are happy because our team members are freed up to focus their time and effort on larger revenue opportunities.

Find out more about Meetings Maker